Nimmi Enterprises Satisfaction Guarantee Policy
At Nimmi Enterprises, we want you to be completely satisfied with your purchase. We understand that sometimes products may not meet your expectations. That’s why we offer a Satisfaction Guarantee Policy to ensure a positive shopping experience.
What is Covered?
Our Satisfaction Guarantee applies to most new, unopened items sold by Nimmi Enterprises within [10] days of delivery. This guarantee allows you to return the item for a full refund or exchange (subject to availability) if you are not satisfied for any reason.
What is Not Covered?
Some exceptions may apply to our Satisfaction Guarantee, including:
- Items that are damaged or not in their original packaging
- Items that are custom-made or personalized
- Items that have been used or installed
- Perishable goods (food, flowers, etc.)
- Items where the Satisfaction Guarantee period has expired
How to Make a Return
To return an item under our Satisfaction Guarantee, please follow these steps:
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Contact Us: Before returning any items, please contact our customer service team by phone at +91 730 344 5528 (for return inquiries) or by email at [nimmienterprise78@gmail.com]. They will provide you with a return authorization (RA) number and instructions on how to return your item.
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Pack Securely: Carefully pack the unopened item(s) in the original packaging, including all manuals, accessories, and a copy of your invoice with the RA number clearly marked.
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Ship with Tracking: Send the package back to us using a trackable shipping method (we recommend insuring it for your protection). Please note: You may be responsible for the cost of return shipping unless the item is defective.
Refunds and Exchanges
- Refunds: Once we receive and inspect the returned item, we will issue a full refund to the original payment method used for the purchase within [7] business days, minus any return shipping costs (unless the item is defective).
- Exchanges: If you wish to exchange the item for a different product (subject to availability), we will process the exchange and ship the new item to you free of charge.
Additional Information
- This Satisfaction Guarantee is a voluntary policy offered by Nimmi Enterprises and does not affect your statutory rights as a consumer.
- We reserve the right to modify this Satisfaction Guarantee Policy at any time without prior notice.
We’re Here to Help!
If you have any questions about our Satisfaction Guarantee Policy or need assistance with a return, please don’t hesitate to contact our friendly customer service team.
Contact Us:
- Phone: +91 730 344 5528 (for return inquiries) or +91 888 265 7269 (general inquiries)
- Email: nimmienterprise78@gmail.com (for general inquiries)
- Address: D80, D Block, Sector 2, Noida, Uttar Pradesh 201301
We strive to provide a hassle-free shopping experience and are committed to your satisfaction. Thank you for choosing Nimmi Enterprises!