Return Policy
Nimmi Enterprises is committed to your satisfaction. If you are not completely satisfied with your purchase, we offer returns and exchanges under the following conditions:
Eligibility for Returns and Exchanges
- You are eligible for a full refund or exchange within [48 hours] of the date of your purchase.
- To be eligible for a return or exchange, the item must be unused and in the original packaging, with all tags attached.
- Items purchased on sale may be subject to different return or exchange policies. These specific details will be highlighted on the product page at the time of purchase.
Non-Returnable and Non-Exchangeable Items
There are certain situations where returns and exchanges are not possible:
- Any item that is not in its original condition, is damaged, or is missing parts for reasons not due to our error.
- Any item that is returned more than [48 hours] after the date of your purchase.
Processing Your Return or Exchange
To initiate a return or exchange, please contact our customer service team as soon as possible by:
- Email: info@nimmienterprise.com
- Phone: +91 730 344 5528 or +91 888 265 7269
Our customer service team will provide you with instructions on how to return your item.
Refunds
Once we receive and inspect your returned item, we will notify you of the status of your refund. If your refund is approved, it will be processed within [3-7] business days. The refund will be credited to the original payment method used for the purchase.
Return Shipping Costs
You will be responsible for paying for your own return shipping costs. Original shipping costs are non-refundable.
Exchanges
If you are requesting an exchange, we will ship the replacement item to you once we receive and inspect the returned item. There will be no additional shipping charge for exchanges.
Contact Us
If you have any questions about our return and exchange policy, please contact us by:
- Email: info@nimmienterprise.com
- Phone: +91 730 344 5528 or +91 888 265 7269
We appreciate your understanding and cooperation.