Cancellation Policy
Nimmi Enterprises strives to provide you with a smooth and convenient shopping experience. However, there may be times when you need to cancel an order. This policy outlines the guidelines for order cancellations and damaged/defective items.
Order Cancellations
We accept order cancellations within [2-3] days of placing the order. After [2-3 days], unfortunately, we cannot accept cancellations as your order may already be processing or shipped.
To cancel an order, please contact our customer service team as soon as possible by:
- Email: info@nimmienterprise.com
- Phone: +91 730 344 5528 or +91 888 265 7269
Damaged or Defective Items
If you receive a damaged or defective item, please report it to our customer service team within [2] days of receiving the product. We will investigate the issue and determine if a replacement or refund is appropriate.
Important Information:
- To be eligible for a replacement or refund for a damaged or defective item, the item must be unused and in the original packaging.
- Nimmi Enterprises is not responsible for any delays caused by the seller/merchant while verifying a damaged/defective item claim.
- We will process your request (replacement or refund) after we receive and inspect the returned item.
Contact Us
If you have any questions regarding our cancellation policy, please don’t hesitate to contact us using the information below:
- Email: info@nimmienterprise.com
- Phone: +91 730 344 5528 or +91 888 265 7269
We appreciate your understanding and cooperation.